We love working with Couples! Our positive reviews reassure our customers that we’re reliable and offer quality products and services.
Here are some of our customer reviews from Google and Yelp.
Peter from Culver City, CA ~ 5 Star Google Review
Diane is just phenomenal – we worked with her numerous times. She helped us craft our save the dates, invitations, wedding programs, and place cards. We kept coming back! Diane’s creativity, kindness, openness, and patience are apparent and undeniable. We will forever appreciate the beautiful work she did for us and cannot recommend enough.
Elizabeth G. from Los Angeles, CA ~ 5 Star Google Review
Diane was fantastic to work with! My fiancé and I worked with her on our custom save the dates and they turned out incredible. She was able to help answer all of our questions on stationary, fonts, color, paper options and more. I really appreciated when Diane coordinated with the printer to re-print our save the dates due to discoloration. We had no stress and trusted Diane fully to make our vision come to life. We are so grateful and we look forward to working with her again on our invitations!
Karolin A. from Los Angeles, CA ~ 5 Star Google Review
Working with Diane was one of the best decisions we made for our wedding. She took the time to understand our style and guided us through every step of the invitation process. The final suite was elegant, cohesive, and perfectly ‘us.’ The quality was amazing, and everything arrived on time. I can’t wait to send the invitations to our guests. We’re so grateful for her attention to detail and care!”
Gee G. from Los Angeles, CA ~ 5 Star Google Review
We recently held an out-of-state wedding for nearly 180 guests. We had wedding planners, florists, caterers–you name it–vendors of every kind. And the one that stood out—head-and-shoulders above the rest—was Diane from Promises West. From our first meeting to the final delivery of our paper goods, Diane offered a stress-free, creative, and professional experience. Her inventory of invitations is vast, and she can expertly hone in on the designs that match your vision. Our wedding invitations perfectly set the tone and provided guests a first glimpse at what they could expect. Diane’s invitations created anticipation and garnered endless compliments. Beyond her creative expertise, Diane never says no to any idea, is respectful of budgets, delivers items on-time, and makes sure you stay on schedule. Honestly, if every professional in the wedding industry was like Diane, it would be a vastly differently experience—perhaps even enjoyable! 🙂 I cannot say enough great things about her—I’m am eternally grateful.
Akshay A. from Los Angeles, CA ~ 5 Star Google Review
Diane did an incredible job on our invites, and was also incredible helpful throughout the entire process! The communication was very clear and kind. Once the invites were sent out, we received a ton of compliments on how great they looked! Would highly recommend going to Promises West for all your needs.
Kay M. from Beverly Hills, CA ~ 5 Star Google Review
We contacted Diane to help us with our wedding invitations, and from the moment we reached out, she made the entire process so easy. She patiently walked us through the various invitation options, carefully listened to our style and preferences, and ultimately helped us choose a design we absolutely loved.
From there, Diane took the lead in mocking up our wedding-specific design and worked closely with us to refine the exact wording we wanted included. Once we approved the final draft, our beautiful invitations arrived just 3–4 weeks later.
From start to finish, everything felt seamless. We are absolutely thrilled with the final product. Thank you to Promises West for all your help — we are truly grateful.
Shaby K. from Los Angeles, CA ~ 5 Star Google Review
Diane did such an incredible job with our wedding invitations. The whole process of selecting wedding invitations can be overwhelming but Diane helped us every step of the way when picking out our design based on the aesthetic of our wedding. She was always quick to respond to any questions we had, and I appreciate her guidance in the whole process. I have had several people already reaching out saying how elegant and beautiful our invitations were. I highly recommend Promises West!
Alexandria H. from Los Angeles, CA ~ 5 Star Google Review
I had a very good experience making my baby shower invitations with Diane. She was easy to work with and gave me clear instructions and help with file formats and individual items related to my order. The invitations turned out BEAUTIFULLY. The quality of material and turnaround time were great.
Ryan P. from Los Angeles, CA ~ 5 Star Google Review
Diane was an absolute dream to work with. She is so kind and patient and gave very helpful suggestions. Having her expertise really put our minds to rest and I couldn’t imagine a better experience!
Lucy S. from Los Angeles, CA ~ 5 Star Google Review
Diane helped me and my partner create the most perfect Save the Dates for our special day – cannot recommend Diane highly enough!
Kaileigh S. from Los Angeles, CA ~ 5 Star Google Review
Diane is the absolute best! She was so helpful with creating our dream save the dates. She worked with us to make sure our custom design was executed perfectly! She’s very knowledgeable and communicative. Cannot recommend her enough!
Andrew C. and Paula M. from Carson, CA ~ 5 Star Google Review
Diane saved the day!
My fiancé and I had a printer for our wedding invitations fall through last second, which is when I chanced upon Promises West. We needed an incredibly quick turnaround on our entire invitation suite, and Promises West delivered in a big way. Diane was professional, clear, and responded to emails very quickly – even late in the evening – to make sure the process ran smoothly and quickly.
Amy S. from Los Angeles, CA ~ 5 Star Google Review
Diane was very knowledgeable and helpful in the design and revision of our wedding invitations. They turned out beautiful!
Vince D. from Los Angeles, CA ~ 5 Star Google Review
Diane was such a pleasure to work with! When my fiancée and I first met with Diane, we had a rough design already for our wedding invitation — we got to meet with Diane in-person to see the wide array of stationery she has, and designs she has created, which gave my fiancée and I so much inspiration for what our completed invitation would look like. Diane quickly dialed in to our overall aesthetic and vision, and made suggestions that perfectly reflected our wedding’s vibe.
The result was a wedding invitation and overall presentation that multiple wedding guests have called the most beautiful invitation they had ever seen! Thank you Diane for your help, and thank you for being part of our wedding story!
Courtney T. from Los Angeles, CA ~ 5 Star Google Review
Diane was great to work with, I loved our beautiful wedding invitations.
Jennifer C. from Los Angeles, CA ~ 5 Star Google Review
I enjoyed working with Diane on my wedding invitations. She was very patient with me, even though I had numerous questions and changes. Everything worked out great and we got many compliments on our invites!
Danica P. from Los Angeles, CA ~ 5 Star Google Review
After obtaining obscene quotes from large printing companies for our invitation suite, my fiancé and I found Promises West on google in hopes of working with a local business. We had the pleasure of working with Diane to print our custom-designed wedding invitation suite. She was just lovely from the get go, and worked with us to get the specs just right for printing. We even called her in the evening one time to ensure we were all on the same page with what was needed. Diane understands the importance of wedding stationary, and was super responsive, even on the weekends. The suite was delivered pretty promptly and we have gotten so many compliments on it! We can’t wait to continue working with her for the rest of our wedding paper needs.
Taylor D. from Los Angeles, CA ~ 5 Star Google Review
Diane was so wonderful to work with for our wedding invitations! I knew I had a vision but couldn’t find what I liked on the online wedding invitation sites. Diane sat with me and let me look and feel all of the different options. The invites turned out great and I was so happy to support a wonderful small business! Diane was reasonably priced, timely, and communicative!
Ohara S. from Riverside, CA ~ 5 Star Google Review
Diane was amazing when we went to her for our wedding invitations. She had a variety of samples that were gorgeous and well made. She answered any questions we asked and was very helpful while we made our decision. We absolutely love our invitations and so do our guests. They are stunning and unique! We will definitely recommend her to anyone who is interested.
Kara J. from Los Angeles, CA ~ 5 Star Google Review
I was so relieved to find Diane! She was kind and easy to work with. We needed help printing our wedding invitations, as well as special envelope liners. She made the entire process smooth and it was all very fast! Our invitations came out so beautiful, highly recommend for any print needs!
Cheyla B. from Los Angeles, CA ~ 5 Star Google Review
Diane was amazing in helping us with our wedding invitations! Her creativity, attention to detail, and professionalism exceeded our expectations. She made the entire process smooth and stress-free. We couldn’t be happier with the beautiful invitations. Highly recommend!
Lauren K. from Los Angeles, CA ~ 5 Star Google Review
Diane was so great to work with! She answered all of my questions, was patient with all of my changes, and the invites turned out beautiful. I’m so happy I went with her instead of an online service–it was reassuring knowing exactly who was in charge of the invites. I can’t thank her enough for creating my dream invitations 🙂 Highly recommend!
Maria D. from Los Angeles, CA ~ 5 Star Google Review
Absolutely thrilled doesn’t even begin to describe my experience with Promises West and their creation of my wedding invitations. From the moment I entrusted Diane with the task, I knew I was in for something special, but what they delivered was beyond my wildest dreams.
First and foremost, let’s talk about the design. Each invitation was a work of art in its own right. The attention to detail was impeccable, from the intricate patterns to the elegant typography. Promises West didn’t just create invitations; they crafted exquisite pieces that perfectly captured the essence of our love story and the spirit of our upcoming celebration.
But it wasn’t just about aesthetics but the entire experience. Working with Diane was an absolute pleasure from start to finish. She is professional, attentive, and genuinely invested in ensuring every aspect of the invitations was exactly what I wanted. She listened to my opinions, offered invaluable suggestions, and executed everything with precision and finesse.
The quality of the materials used was top-notch, reflecting a commitment to genuinely commendable excellence. Every detail spoke of craftsmanship and dedication to their craft, from the luxurious and unique acrylic designs to the flawless printing.
And let’s not forget about the service. Throughout the process, Diane went above and beyond to ensure that I was delighted. She was responsive and accommodating, and she went the extra mile to ensure everything was perfect. Her passion for what she does is evident in every interaction, making me feel like my wedding was the only one that mattered.
In the end, the invitations were not just invitations; they were a reflection of our love, a symbol of the journey we are about to embark on together. Thanks to Promises West and Diane, our wedding invitations are more than just pieces of paper; they are keepsakes we will cherish forever.
If you’re looking for wedding invitations that are nothing short of extraordinary, look no further than Promises West. With their unparalleled creativity, impeccable craftsmanship, and exceptional service, they will bring your vision to life in ways you never thought possible. Trust me; you won’t be disappointed!!
Perry B. from Los Angeles, CA ~ 5 Star Google Review
Best decision made for wedding invitations! Wonderful customer satisfaction. And several options to choose from. I highly recommend Promises West if you are planning for a event that provides first class invitations and event planning.
Harilyn F. from Los Angeles, CA ~ 5 Star Google Review
Working with Diane is an absolute pleasure. She is extremely responsive, helpful and see’s things through. Our wedding invitations turned out beautifully, we received lots of compliments. I highly recommend working with her.
Thank you Diane!
Joyce S. from Los Angeles, CA ~ 5 Star Google Review
Diane is a gem she was friendly she was professional. She invited me into her lovely home. We laughed and we talked and she made sure that the wedding invitations that I picked out was exactly what I wanted. She gave me feedback and I could have never chosen a better person.
Jay S. from Los Angeles, CA ~ 5 Star Google Review and 5 Star Yelp Review
As the parents of the bride, my wife and I were tasked with overseeing numerous aspects of our daughter’s wedding, one of the most important being the selection of the wedding card vendor. After careful consideration and thorough research, we had the pleasure of engaging with Diane Maeder at Promises West, and our experience was nothing short of exceptional.
From our initial consultation to the delivery of the final product, every interaction with Diane was marked by professionalism, creativity, and an unwavering commitment to excellence. We highly recommend her services!
Annika G. from Sacramento, CA ~ 5 Star Google Review and 5 Star Yelp Review
Google Review: Diane was fantastic! She listened to our vision and helped us to execute our wedding invitations and detail cards. We are very grateful for her help!
Yelp Review: Diane is amazing! We wanted our cards to look elegant and timeless, and she gave us the most beautiful options. She sent us profs of the cards before ordering. She responds quickly and is a total joy to work with! Thank you, Diane.
Gemma C. from Playa del Rey, CA ~ 5 Star Google Review
We ordered our wedding invitations and save the dates with Diane and the experience was phenomenal! We really wanted to be able to look at samples in person and Diane had tons to go through and we were also able to really customize everything so we could get just what we were looking for. Everything turned out perfect and the process was smooth and fast! Will definitely be back for any future needs!
Ani M. from North Hill, CA ~ 5 Star Yelp Review
Diane is an absolute DREAM! I wanted wedding invitations that were a bit more traditional. Going online to order invitations just didn’t cut it for me. I stumbled upon Diane and man, am I so thankful! She is so knowledgeable and ridiculously patient. I gave her a very broad idea of what I was looking for and she gave me tons of options. She gave her professional and personal opinions when I felt lost. When I finally made my decisions, Diane got everything done so fast. Diane had me every step of the way. I was beyond comfortable and trusted her greatly. If you need invitations for any event, look no further!
Jonathan F. from Marina Del Rey, CA ~ 5 Star Google Review
Promises West was absolutely incredible! The quality of the cards were great and the experience was fantastic. I’m so happy we didn’t go with Etsy and we went with a true professional to tell us what to do and more specifically what not to do. I will be using Promises West for all events I do going forward (and the price was very reasonable). Take a look at my wedding invites, they were amazing!
Arlene S. from Hawthorne, CA ~ 5 Star Yelp Review
I really enjoyed working with Diane on my wedding invitations! I had no clue where to start or what I wanted, but I loved that I was able to meet Diane in person and I was able to look at hundreds of invitations. Even with the paper stock shortage Diane was able to get me my invitations right before the holidays! She’s great and affordable. Thank you so much Diane!
Marissa I. from Torrance, CA ~ 5 Star Google Review
Diane went above and beyond to help me find the perfect invitations for my special day! I can be very picky and after hours we found the style I liked and it wasn’t available so she spent 2 more hours helping me create exactly what I wanted. She was warm, kind and made me feel completely welcome! Cannot recommend enough, so happy with how my invites turned out!
Sherrian R. from Los Angeles, CA ~ 5 Star Google and Yelp Review
My family and I were pleased with the outcome of the invitations for my mother’s 80th birthday. The customer services and quality of the invitations was excellent. I highly recommend Promised West.
Michelle P. from Hawthorne, CA ~ 5 Star Google and Yelp Review
My fiancé and I were looking at multiple places to find what I wanted, and elegant, beautiful wedding invitation. With Diane we got everything that we wanted. She made the whole process so easy and she was so helpful! We absolutely love our invitations and so did our families! I definitely recommend getting in contact with Diane! She was extremely sweet and helpful!
Sondra P. from Playa del Rey, CA ~ 5 Star Google Review
I was looking online for wedding invitations when my soon to be mother-in-law suggested I find someone local. I’m sure glad I did! Diane at Promises West was wonderful – she showed us samples, helped us narrow down our choices, gave us insight, and was so patient and responsive with the many e-mails I sent her way (this was most appreciated). With my wedding right around the corner, she made sure we received everything on time; they turned out beautiful and everything we hoped for! I highly recommend Diane.
Dana M. from Los Angeles, CA ~ 5 Star Google and Yelp Review
Diane was super helpful in printing our wedding invitations and thank you cards. We came to her with a design that we had completed and she worked with us to get everything printed and done in a timely manner. Definitely recommend her services!
Koko F. from Compton, CA ~ 5 Star Google and Yelp review
My fiancé and I had such a wonderful experience with Diane. She was recommended by a friend who was married in 2019 and she did not disappoint! We ordered save the dates and wedding invitations and they were both beautiful. There are so many options online that seeing physical copies made the process much more manageable and put my mind at ease. She’s super friendly, VERY helpful, and I would recommend her to any bride to be!
Valerie T. from Santa Monica, CA ~ 5 Star Yelp and Google Review
I can’t say enough good things about Promises West. Diane responded so quickly and was able to help me get my customized invitations for my wedding, I had no idea where to start and was so happy I found Diane. Pricing is reasonable and such a relief to see something in person. I was so overwhelmed with online etc, she should me paper styles and color as well as font. Definitely recommend.
Jill C. from Chicago, IL ~ 5 Star Yelp and Google Review
I would highly recommend Promises West. Diane was amazing. She had an expansive group of beautiful invitations and her prices are reasonable. Diane was extremely helpful and patient with me, and meticulous about every detail on the invitations. She was also extremely responsive and followed up on every call or question. Our invitations arrived in a very timely manner and were beautiful. I would absolutely use her again and recommend her to others.
Olivia F. from Los Angeles, CA ~ 5 Star Yelp and Google Review
Like many others in 2020, my original wedding plans were thrown to the wind and I found myself in need of invitations last minute for my small ceremony. I contacted Diane and she was super quick to respond and let me know the options I had for printing in the timeframe I was working in. She even let me come by and look at the different paper options I had since I was so undecided (socially distanced of course). That is something you get when you go with a local printer and someone as kind as Diane. Our invitations turned our wonderfully. The paper stock was perfect for my simple yet elegant design and Diane really went above and beyond to make sure they arrived on time, with extras for relatives who couldn’t make it in person. Even my photographer (who sees hundreds of invites) commented on how nice they were. I highly recommend Diane if you are looking for invitations. Not only will you be supporting a local business, but you will receive such a unique, amazing result. Thank you Diane!
Kyle W. from San Francisco, CA
Diane was very friendly, helpful and informed. Her samples and capabilities in printing our wedding invitations wasn’t matched with anyone else! Wonderful experience, we highly recommend using Promises West.
Lisa C. from Hawthorne, CA
Wow! Diane was wonderful and she had exactly what I was looking for. Customer service was great and very personalized. I am so happy I went with Promises West versus a larger business because I don’t believe I would have gotten the same quality of service. There were so many options to choose from, but Diane helped me choose and create exactly what I wanted.
My order arrived on time, was accurate and everything I imagined. I will forever be grateful for working with Promises West in helping me create a beautiful invitation that I will remember and cherish forever.
Shakari G. from Los Angeles, CA
Though I’m fairly young (30 yo) I am super old school regarding my stance to purchase online. All of my friends who have gotten married in the past advised to get my invites on sites like Wedding Paper Divas or Zazzle because they had so much luck with them. I will be married in October and didn’t really have time to order samples, wait until they came in, call customer service if I had questions, make changes, wait another 5 days to get the revised invitation, etc. It just seemed like such a headache!
I went on Yelp and found Promises West and I’ll definitely recommend
and refer Diane to ANYONE. For people who want to see their invitations
IN HAND before sending them out and knowing exactly what you’re going
to get, I loved that I could actually meet the person doing my
invites and ask as many questions I wanted! She has a ton of books with
all sorts of invitation styles to choose from as well. It was just so
easy working with her and if you tell her your budget, she will suggest
things to help you stay within your budget.
Also,
her husband printed the return address and shipping address on the
inner AND outer envelopes for a small fee! It was a one stop shop and I
couldn’t be happier with the results of the invitations and envelopes!
Thanks Diane!
Richard T. from Westchester, CA
With only one month to go before our big day, we found ourselves still needing welcome and menu cards for our wedding reception dinner. To our good fortune, we found Diane at “Promises West” on Yelp.
On reaching out to Diane, we found her to be very friendly, responsive and easy to work with. She provided us with great suggestions, quickly delivered proofs for review and ultimately helped us achieve the design & style we wanted for our special day celebration. All of this was done in a timely manner, with great pricing and excellent service.
Diane was a pleasure to work with and we highly recommend her for all your wedding printing services.
Kaley T. from Long Beach, CA
For a bride there are so many things to do for a wedding and it is easy for things to slip through the cracks. For me it was the invitations, until I met Diane at bridal shower and Promise West saved the day. Diane took the time help pick and choose the most beautiful designed for my budget during the bridal show.
The customer service Promise West provides is extraordinary as she was even able to add a line to the invitation after I said the proof was good to go and something needed changed. The all in one invitation was perfect modern simple classic look for my wedding. The turn-around was less than two weeks when other vendors told me it would take at minimum six weeks. Trust me the fast turnaround is a must when your wedding is four months away and you haven’t picked or really looked at invitations. Whether you are an accident last minute bride or bride who is on top of her game Diane and Promise West will exceed your expectations because they did mine.